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The letting agency for my son's tenancy have retained his deposit and produced a bill for ridiculous items such as a charge for washing external walls. Can you give me some advice on the best way to proceed?
The letting agency for my son's tenancy last year have retained his deposit money and produced a bill for various items including missing objects, cleaning and repair. The list is ridiculous, for example including two charges of £234 each in respect of small alleged holes in bathroom plaster - one of which is where the door handle knocks and was there on moving in. Also included is a charge of £250 for washing external walls and windows front and back! I intend to dispute this and would be grateful for any advice on the best way to proceed and any relevant legislation to quote. I have thought of filing a small claim through the Court or approaching Trading Standards. Any advice would be welcome.
Was the deposit paid after 6th April 2007? If it was then it should have been paid into a Tenancy Deposit Scheme. If that is the case then there is an ADR procedure available for you to follow. If it was not paid into a TDS you can claim for the return of the deposit plus three times its value as damages.
If the deposit was paid before 6th Apil 2007 this does not apply and you will have to sue the landlord in the County Court for the return of the deposit if no agreement can be reached.
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